Shipping Policy

Last Updated: 3/12/2025

Thank you for shopping with Combat Hub LLC! We are committed to providing you with a seamless shopping experience. Below, you'll find information regarding our shipping process, including handling times, shipping methods, and potential delays.

1. Order Processing

  • Processing Time: Orders are processed and shipped within 2-5 business days from the date of purchase. Please note that business days are Monday through Friday, excluding weekends and holidays.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. After your order has been processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Methods and Delivery Times

  • Shipping Methods: We offer a variety of shipping options, including [list your available carriers: UPS, FedEx, USPS, DHL, etc.]. The available shipping methods will depend on your location and the size of the items in your order.
  • Estimated Delivery Times:
    • Domestic (U.S.) Orders: Typically arrive within 5-10 business days after dispatch.
    • International Orders: Shipping times may vary, but delivery usually takes between 10-30 business days depending on the destination and customs processing.

Please note that Combat Hub LLC works with suppliers to fulfill orders. Delivery times may vary based on supplier location and product availability. Once your order is shipped, you will receive tracking details to keep you updated on your shipment’s progress.

3. Shipping Costs

  • Free Shipping: We offer free standard shipping on all domestic orders over $[minimum amount].
  • Flat-Rate Shipping: For orders below the free shipping threshold, shipping costs will be calculated at checkout based on the shipping method and delivery address.
  • International Shipping: Shipping fees for international orders are calculated at checkout and vary based on the destination.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number that can be used to track the status of your order. You can track your order directly on the carrier’s website or by logging into your Combat Hub LLC account.

5. Customs and Import Duties

For international orders, customs duties, taxes, or fees may be imposed by the destination country. These charges are the responsibility of the customer and are not included in the cost of shipping. Combat Hub LLC does not have control over these fees and cannot predict what they may be. Please contact your local customs office for more information on potential charges before placing your order.

6. Missing or Damaged Shipments

  • Lost Packages: If your package is lost or appears to be missing, please contact us at [your contact email] immediately. We will work with the carrier to investigate the issue.
  • Damaged Items: If your order arrives damaged, please contact us within 7 days of receiving the package. We may request photos of the damaged items, and we will work with you to either replace the damaged products or issue a refund.

7. Order Modifications and Address Changes

Once an order has been placed, we are unable to make any changes to the shipping address or modify the items in the order. Please ensure that your shipping information is accurate before completing your purchase. If you notice an error after placing your order, please contact us immediately at [your contact email]. We will do our best to assist, but once an order has shipped, changes cannot be made.

8. Shipping Delays

While we strive to process and ship your order in a timely manner, shipping delays can occasionally occur due to unforeseen circumstances such as high order volumes, weather disruptions, or delays from the carrier. Combat Hub LLC is not responsible for such delays, but we will keep you informed with any updates we receive from the carrier.

9. Returns and Exchanges

Please refer to our [Return Policy] for information on how we handle returns, exchanges, and refunds.

10. Contact Us

If you have any questions or concerns regarding shipping, please don’t hesitate to contact us at:

Combat Hub LLC
xcombathubx@gmail.com